Information Technology Officer (Infrastructure)

Information Technology Officer (Infrastructure) will be mainly responsible for: (a) managing infrastructure including Microsoft platforms, databases, web platforms, virtualisation, containerisation, Linux systems, Storage Area Networks (SAN)/ Network Attached Storage (NAS), email systems, and other common applications; (b) providing helpdesk and hotline support ensuring reliable in-house IT services for end users; (c) delivering technical advices to support evolving business requirements and operational needs; (d) engaging and collaborating with stakeholders to align IT solutions with the business objectives; and (e) performing technical and administrative duties as assigned by management.

(a) Candidates [See Note 1] should have – (i) a bachelor’s degree in Computer Science, Information Technology (IT) or related discipline from a university in Hong Kong, or equivalent; (ii) met the language proficiency requirements of ‘Level 2’ [See Note (2)] or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE), or equivalent; (iii) at least four (4) years relevant post-qualification full-time IT working experience, of which one (1) year must be in a similar post and in a comparable capacity; and (iv) at least three (3) years’ full-time aggregate experience in two (2) or more of the following areas: 1. Virtualisation – e.g. VMware environment with High Availability, Microsoft Hyper-V; 2. Containerisation – e.g. Red Hat OpenShift Container Platform; 3. Microsoft Windows Server – e.g. Active Directory (AD), Group Policy, File Server clusters, Windows Server Update Services (WSUS); 4. Linux Operating Systems – e.g. Red Hat Enterprise Linux, CentOS, Ubuntu; 5. Database Systems – e.g. MySQL, MariaDB, MongoDB; and 6. Helpdesk Support – including call management in busy, large-scale organisations (e.g. providing hotline support for desktop PCs, laptops, iPhones, printers, IP networks, file servers, email systems serving more than 200 staff members). (b) Candidates should be customer-oriented and able to perform under pressure, willing to work after office hours and occasionally working on an on-call basis as required. (c) Preference will be given to candidates who have experience in using the following technologies/ products: (i) Web Application Servers – e.g. Apache Tomcat; (ii) Web Servers – e.g. Microsoft Internet Information Services (IIS), Apache HTTP Server, NGINX (including reverse proxy configuration); (iii) IP Telephony Systems; and (iv) Distributed File/ Storage Systems – e.g. Ceph. (d) Preference will be given to candidates who are holders of the following certificates or equivalent: (i) VMware Certified Professional – VMware vSphere/Cloud Foundation Administrator; (ii) Red Hat Certified Specialist in OpenShift Administration; (iii) Red Hat Certified System Administration (RHCSA); (iv) Windows Server Administrator Associate; (v) MySQL 8.0 Database Administrator; (vi) MariaDB Certified Database Administrator Associate; and (vii) Mongo Certified Associate Database Administrator.